Refund policy

Return Policy – The Swiss Standard

At The Swiss Standard, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer the following return policy:

• Eligibility for Returns: We accept returns of products that have not been opened, are unbroken, and are in their original, unused condition.
• Return Window: Returns must be initiated within 14 days from the date of purchase.
• Return Process:
  1. Contact our customer support team to notify us of your return and receive return instructions.
  2. Package the unopened and unbroken product securely to avoid damage during shipping.
• Shipping Costs: The customer is responsible for covering the cost of return shipping.
• Refunds:
  • Refunds will be processed for all unbroken items within 14 days from the date we receive the returned items.
  • For digital items, the refund process follows the same timing and conditions.

If you have any questions or need assistance with your return, please contact us at info@theswissstandard.com or call +41762793284.